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Jan 17 2017

3 Key Strategies for Success as a Small Firm Architect

Patience, Promises and the Power of Being Centered There are 3 key strategies required for a successful architecture firm. Have patience and don’t over-promise. Then find one thing that clients need and become the very best at that one thing. Patience Anyone practicing architecture for more than a few months knows that patience is a prerequisite. […]

Written by Mark R. LePage · Categorized: Business · Tagged: client expectations, Client Happiness, client management, Patience, Promises, target market

May 17 2016

A Critical Project Management Step Every Architect Should Experience

One Step to Better Architecture Project Management It is very important to put ourselves “in the shoes” of the people we serve. We all work to empathize with our clients. As architects, we try to reduce the overwhelm and stress that our clients experience during a construction project. Very often, it’s the first time they […]

Written by Mark R. LePage · Categorized: Business, Leadership · Tagged: architecture project management, client expectations, residential construction

Oct 05 2015

Managing Your Client’s Happiness

One of the keys to success for small firm architects is client satisfaction. Keep the client happy throughout the project and that happy client will lead you to more happy clients. Our clients don’t like surprises. They want to be fully informed and up-to-date throughout the process. Expectation Management is an important practice that must be included […]

Written by Mark R. LePage · Categorized: Business, Leadership · Tagged: client expectations, Forms and Checklists, Project Management

Feb 23 2015

The HGTV Effect

Each month, my friend Bob Borson over at Life of an Architect organizes a group of architect bloggers to coordinate a single post on a single topic released simultaneously on a specific day. We call it #ArchiTalks. Read posts from past topics on Google, Twitter and Facebook, by searching for the hashtag #ArchiTalks . This month, our theme is “Architecture […]

Written by Mark R. LePage · Categorized: Business · Tagged: client expectations, Emotions, hgtv, renovations

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