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Jan 17 2017

3 Key Strategies for Success as a Small Firm Architect

Patience, Promises and the Power of Being Centered There are 3 key strategies required for a successful architecture firm. Have patience and don’t over-promise. Then find one thing that clients need and become the very best at that one thing. Patience Anyone practicing architecture for more than a few months knows that patience is a prerequisite. […]

Written by Mark R. LePage · Categorized: Business · Tagged: client expectations, Client Happiness, client management, Patience, Promises, target market

Mar 10 2013

Entrepreneur Architect Academy 010 | Eight Steps to a Happy Client

“I’ve been saving for years and I finally have enough to move forward.” “I’ve been dreaming of this day for years. I know exactly what I want.” “I’ve been living in this dream house for years, if only in my head.” “I have more than enough money saved to get what I want.” “If I […]

Written by Mark R. LePage · Categorized: Academy Blog Series, Business · Tagged: Client Happiness, Customer Service, Expectation Management, Forms and Checklists

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