What Disney Teaches About Client Experience What Disney teaches about client experience is more than a catchy idea—it is a proven system for growth. In this episode, Vance Morris shares his unlikely journey from Disney leader to entrepreneur. Along the way, he learned how powerful storytelling and intentional moments can transform client relationships. Vance’s path […]
EA608: Fallon Scott – Fix the Foundation: How to Build a Scalable Firm Without Burning Out
Fix the Foundation: How to Build a Scalable Firm Without Burning Out In this episode, Fallon Scott, founder of F28&Co, shares how small firms can scale without sacrificing their sanity. Drawing from her background in accounting, auditing, and corporate operations, Fallon explains how implementing enterprise-level systems—like SOPs and financial frameworks—can set the foundation for sustainable […]
EA155: Developing Specifications for Small Projects [Podcast]
Developing Specifications for Small Projects How do you put together specifications for your projects as a small firm architect? Do you put them on drawings? Do you use a separate project manual? Should you use outline specifications? What are the different options for small firm architects putting together construction documents for a small project? Is […]
EA093: The Anatomy of a Successful Small Business with Crown Point Cabinetry CEO Brian Stowell [Podcast]
Last week on the podcast, I shared my 12 Steps to Business Success in Architecture, the same presentation I shared at the recent AIA CRAN Symposium. I proposed that if you learn how to execute on each of the 12 steps, you will be a successful architect, with a profitable business leading to creating more […]