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May 06 2016

EA122: How to Build a System to Manage Your Architecture Clients’ Expectations [Podcast]

Happy clients are the result of clients knowing what to expect, when to expect it, and how much it’s going to cost when their expectations are met. This week on EntreArchitect™ Podcast, Mark R. LePage shares How to Build a System to Manage Your Architecture Clients’ Expectations. How do we deliver services to our clients […]

Written by Mark R. LePage · Tagged: Business + Architecture, client fulfillment, deliver, EntreArchitect, Expectation Management, expectations, manage, Norbert Lemermeyer, promise, satisfied clients, Systems

Mar 10 2013

Entrepreneur Architect Academy 010 | Eight Steps to a Happy Client

“I’ve been saving for years and I finally have enough to move forward.” “I’ve been dreaming of this day for years. I know exactly what I want.” “I’ve been living in this dream house for years, if only in my head.” “I have more than enough money saved to get what I want.” “If I […]

Written by Mark R. LePage · Categorized: Academy Blog Series, Business · Tagged: Client Happiness, Customer Service, Expectation Management, Forms and Checklists

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