One of the keys to success for small firm architects is client satisfaction. Keep the client happy throughout the project and that happy client will lead you to more happy clients. Our clients don’t like surprises. They want to be fully informed and up-to-date throughout the process. Expectation Management is an important practice that must be included in the overall management of every project. Our clients want to know what to expect, when to expect it and what it may cost them when the … [Read more...]
Entrepreneur Architect Academy 010 | Eight Steps to a Happy Client
"I've been saving for years and I finally have enough to move forward." "I've been dreaming of this day for years. I know exactly what I want." "I've been living in this dream house for years, if only in my head." "I have more than enough money saved to get what I want." "If I start now, I'll be living in it by summer." When one of my residential architecture clients finally reaches out and calls Fivecat Studio, these are some of the thoughts they may start with. They have saved for years … [Read more...]